8. Online services
The Fund has two websites, one for scheme members and the public, one for employers.
The Fund's public website, for scheme members, prospective members, and the public, is the primary information hub providing up-to-date details on all aspects of the LGPS. Members can access their secure online pension account, to update personal information including expression of wish forms, review Annual Pension Statements, generate pension estimates, and submit queries to the Fund.
Pensioner members can view their Pension Payment Advice slips and P60s and notify the Fund of any changes to their bank or building society details.
The Fund’s employer website provides comprehensive information and guidance on areas such as Scheme responsibilities, contributions and payments, managing employee membership, plus information on training and support available. The site features online forms and a knowledge hub where employers can learn about topics such as Assumed Pensionable Pay (APP). Additionally, there is a section dedicated to the latest news and updates from the Fund.
Both websites and our member self-service portal are accessible and compatible with mobile devices.